Management Services

Robert E. Hill, Inc. is a medium sized family-owned and operated real estate management company since 1919. The office is located in Riverdale, making access to Lower Westchester and Upper Manhattan very convenient. We like to keep our properties within a 20 minute radius to minimize travel time for the agents. We currently manage a portfolio that includes 31 co-ops, condominiums and homeowners associations as well as commercial and residential property in the Bronx, Manhattan and Westchester.

 

Robert E. Hill, Inc. employs six managing agents and six members of support staff. An experienced team of sales brokers and associates is also on-site. Our focus is personalized service and attention to the Board as well as to all residents of the co-op community. Our managing agents are hands-on, involved in every aspect of the co-op and very accessible.

 

We are proud that we have a very low turnover of clients and many of our accounts have been with us for more than fifteen years.  Most of our employees are also long time employees which helps to provide more consistent and knowledgeable service to our clients. The individual property manager assigned to the property handles all issues, inquiries and tasks associated with the co-op; and is always the first point of contact. The following is a brief explanation of the management services we have to offer our clients:

 

Financial services: Computerized billing of all residents through Signature Bank lockbox; ACH capability to automatically debit shareholder’s accounts. Timely disbursement of all authorized payables. Complete monthly financial package (sample) with paid invoices distributed to all directors and the co-op’s accountant. The monthly report can be delivered as hard copies or by e-mail as a pdf attachment. Preparation of the draft annual budget (sample) for the corporation. We also assist the board in underlying mortgage placement

 

Site Management: Weekly top-to-bottom inspections by the managing agent in charge of the property. Oversight of all projects and capital improvements in conjunction with architects/engineers. One of the most important aspects of property management is preventive maintenance of the building systems. This improves the quality of life for the residents and reduces maintenance expenses in the long run.

 

Staffing: We work with the Board to establishment job descriptions and work guidelines for the staff. Supervision of all employees including performance reviews. Hands-on interaction with the Union and follow-through on all disciplinary issues.

 

Communication: Attendance at all monthly board meetings and annual meetings by the managing agent in charge of the property. The agent will issue a draft agenda prior to the meeting and distribute a fully prepared management report to the Board. We maintain a 24-hour live answering service that has direct contact with your managing agent 24-hours every day of the week.

 

Transfers: We prepare all transfer and sublease applications for distribution to the Board and have a full-service closing department.

 

 

Professional References:

 

Seth Sheer Sheer & Jampol, CPA (914)725-6595
Domenick Tammaro Smith, Buss & Jacobs (914)476-0600
Paul Korngold Tuchman, Korngold (212)687-3747

Client references upon request.

 

Documents:

Offering Plan Amendments

Financial Statements

Sales/Sublease Applications

Alteration Agreement

House Rules/Manual

Board of Directors list